NL13 of 1891% · Rank 1
Customer portal
Nordlicht AG
04/2024 to 01/2026
Senior UX DesignerEnergy
Self-service portal for 1.2 million customers, migration to the new platform from SAP CRM to Salesforce.
- Designed order and contract flows, drop-off rate in tariff changes from 38 to 21%
- Design system with 64 components built and maintained in Figma
- User research: 24 interviews, monthly usability tests
- Accessible to WCAG 2.2, stakeholder workshops with sales and service
Required by the job
Figmaweight 3Design systemsweight 3Usability testsweight 3WCAG 2.2weight 2Design thinkingweight 2Scrumweight 2